Who we are
Our website address is: CoinCoa.ch
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
When filling in our contact forms such as the email contact form or the live chat, we collect information about your email address, subject and any communication or chat logs form the live chat. We store such data to provide you with the best service possible and to improve our training and ability to better serve our visitors. You can write to us using the contact forms and live chat to request we delete all your data.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
Email addresses and communication are retained indefinitely to help improve training and the user experience over time. You can request this information to be deleted by contacting us via the contact form or the live chat.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Vistor information may be processed by third parties, please see the Analytics and Hotjar sections above for further details.
How we protect your data
We have security measures in place to help protect against the loss, misuse, and alteration of the data under our control. When the website is accessed using Internet explorer 11 (or higher) or a similar internet browser, SSL (Secure Socket Layer) technology protects information using both server authentication and data encryption to help ensure that the data are safe and secure.